Getting All Your Trucks in a Row
A travel log app for long-distance professional drivers.
Webtech Wireless (as UX Lead for Conquer Mobile)
Wireframes, UX, UI
WHAT IT IS
Webtech Wireless provides fleet management solutions to commercial vehicles subject to US and Canadian Hours of Service (HOS) regulations. These solutions automate record keeping and regulatory compliance, reduce fuel-burn and idling, mitigate risk and keep drivers safe. Webtech Wireless wanted to create a new industry in-cab solution, called Webtech Driver Center, for the Android platform based on their award-winning MDT 3100 implementation.
The goal was to re-design the user interface (UI) to improve usability for drivers, while being accessible on a wide variety of Android-based devices. Due to Android being the platform choice, it was very important to provide flexibility in device form factor. Many customers have mixed fleets with very different requirements, from in-house truck fleets equipped with Android tablets through to contracted owner operators using Android phones. Some sectors need trucks to be equipped with ruggedized tablets where others will use regular Android tablets.
Usability testing was key to the project’s success. Webtech Wireless hired a third party usability testing company to test Conquer Mobile’s wireframes and workflow design. They recruited male and female truck drivers with varying levels of driving and technology experience, and videotaped the drivers doing cognitive walkthroughs with my wireframes. Feedback was very positive and enabled early refinement of the UI.
Drivers have a more intuitive user interface that has been rigorously tested for usability, and will make logging hours much easier.
Webtech Driver Center fleet management can now be more easily deployed and used to keep drivers compliant and fleets more productive.
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